The Michigan Unemployment Insurance Agency chose Deloitte to replace its current unemployment compensation computer system, called MiDAS.

Michigan Selects Deloitte to Replace MiDAS Unemployment Insurance System

Michigan’s Unemployment Insurance Agency has chosen Deloitte to replace its decade-old unemployment compensation system, which over the past decade has falsely accused thousands of Michigan residents of unemployment fraud and contributed to delaying claimants getting benefits during the pandemic.

The new system, which will be called uFACTS, is expected to be fully operational in 2025 and cost approximately $78 million over 10 years.

“It’s an exciting time that sets the tone for a new direction,” UIA Director Julia Dale said on a call with reporters on Tuesday. Dale said the new system will have an “intuitive, human-centric design” and allow callers to easily access the system from their phone.

The state has long been trying to replace the system, which was put in place under Gov. Rick Snyder and was found to have a 93% error rate in making false fraud discoveries between 2013 and 2015, affecting tens of thousands of Michigan workers.

Those falsely accused of fraud were subjected to quadruple sentences and collection techniques such as wage garnishment and seizure of income tax refunds. The state of Michigan last month reached a settlement in one of the class action lawsuits against the agency for $20 million.

#Michigan #Selects #Deloitte #Replace #MiDAS #Unemployment #Insurance #System

Leave a Comment

Your email address will not be published. Required fields are marked *